Job Description
For questions about this job, contact:
Name: Elizabeth Johnson
Position: Patient service co-ordinator
Email: elizabeth.johnson15@nhs.net
Phone number: 0113 467 3275
Job Summary
The Neurology and Stroke Department at Leeds Teaching Hospitals as a Medical Secretary and become an important part of a busy, supportive team delivering high-quality care to our patients. Based within the Trust, you will provide essential administrative and secretarial support to the department, helping to ensure that clinical services run smoothly and efficiently in a fast-paced environment.
We are looking for an enthusiastic, organised and motivated individual with excellent attention to detail and the ability to manage competing priorities. You will need to work confidently under pressure, keep up with a busy workload and consistently achieve targets while maintaining a high standard of accuracy and professionalism. If you enjoy working as part of a team and want to make a real contribution to patient care, we would love to hear from you.
Why you should join our Team
Come and join our friendly and welcoming Neurology and Stroke team at Leeds Teaching Hospitals, where every member of the team makes a valued contribution to the care and experience of our patients. We are a busy, supportive and collaborative department, working together in a fast-paced environment where no two days are the same. You’ll be part of a team that values teamwork, communication and a positive attitude, while supporting each other to deliver a high-quality service.
If you are enthusiastic, organised, have excellent attention to detail and enjoy being part of a busy team, we would love to hear from you. This is a fantastic opportunity to develop your skills and experience within a specialist department, make a genuine difference to patients and become part of a team where your work is appreciated and valued.
What you will bring to the role
As a Senior Medical Secretary, you will provide a consistent, high-quality Personal Assistant (PA) service to a group of clinicians and their teams, while overseeing and supporting the delivery of a comprehensive medical secretarial service. You will play a key role in coordinating the day-to-day activities and workload of a small team of Medical Secretaries and supporting clerical staff, working closely with the Patient Services Coordinator and Assistant Patient Services Coordinators to ensure the service runs efficiently and meets the required quality standards.
You will have oversight of the Referral to Treatment (RTT) pathway, helping to ensure patients are managed appropriately and within relevant timescales. You will also support the investigation of informal PALS complaints when requested, ensure departmental telephone calls are answered during core office hours, and oversee the opening, distribution and appropriate allocation of departmental post. This is a varied and important role for someone who is organised, proactive and confident in coordinating a busy team while maintaining a high standard of patient-focused service.
About Leeds Teaching Hospital NHS Trust
Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible
Open and Honest
One Team
Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People
Improvement and Innovation
Partnerships
Outcomes
Sponsorship Eligibility
To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.